Cookies on our service

Cookies are files saved on your phone, tablet or computer when you visit a website. The ´Find an energy certificate´ and ´Getting a new energy certificate´ services uses cookies in order to understand how you use the services so we can update and improve them.

The cookies we use don’t identify you personally. You can still use the ´Find an energy certificate´ or ´Getting a new energy certificate´ services if you don’t accept cookies that measure website use.

Cookies that measure website use

We use Google Analytics to collect information about how you use this service. This helps us check it’s meeting your needs and make improvements.

Google Analytics stores information about:

  • how you got to the site
  • pages you visit and how long you spend on them
  • what you click on

No personal details are stored with this information, so you can’t be identified.