Accessibility statement

This statement applies to content published on:

This website is run by the Department for Levelling Up, Housing and Communities. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please give feedback.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Department for Levelling Up, Housing and Communities is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some content comes from accredited assessors. This may not be correctly structured for the web and difficult to browse with a screen reader, most notably on the Air Conditioning Inspection Reports.

Some pages have duplicate non-descriptive labels. This means screen reader users browsing out of context cannot identify what these labels relate to. We’re adding more information to give these labels context.

On certain pages there is ambiguous link text. This makes it difficult for screen reader users to differentiate between the links. We’re adding more information to give these links more context.

Content that’s not within the scope of the accessibility regulations

Not applicable.

What we’re doing to improve accessibility

A further accessibility audit will be carried out by November 2021. We will report the findings here, and work to rectify any additional issues identified as quickly as possible.

Preparation of this accessibility statement

This statement was prepared on 28 September 2021. It was last reviewed on 28 September 2021.

This website was last tested on 30 November 2020. The test was carried out by the Digital Accessibility Centre (DAC).